USB Jump Drives, Security and Public Use Computers

Caution! Read this before you use your USB Jump Drive!

Many USB Jump Drives include a security program that permits the user to password protect files from unauthorized access. This, however, can cause problems on public access computers (libraries, computer labs, computer classrooms, etc.).

The following suggestions may alleviate some frustrations. (These guidelines are general in nature; consult your manufacturer’s product documentation for specific instructions on the use of their security software.)

1. The first time you use your USB device, if it automatically tries to install its security software, cancel out of it (unless you are on your own personal computer and have familiarized yourself with the instructions for configuring the security software).
2. Some security software allows you to partition or divide your USB’s memory into a Secure and Non-Secure area. If you decide to install the security software or have already done so, make sure you allocate memory to a secure and non-secure area. If you are going to use the device on public computers, save the file to the non-secure area.

Working on Public computers:

If your USB device is not recognized (which should automatically occur on a computer running Windows XP) try the following:

• Try a different USB port. Some devices require more power than the computer’s front USB ports provide.
• Look for the device in My Computer and Windows Explorer (right-click on the start button and select explore).
• Try rebooting the computer; if that does not work try another computer.
• Again, if a pop-up window appears asking or attempting to install the security software, cancel it. You will not have sufficient administrative rights to install the software on public networked computers.
• If you had formatted the USB device on a MAC, try reformatting it on a PC. (PC formatted devices can be read on both type machines.) Formatting will erase all of your data!

above information last modified 11/22/06